7w77 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

Introduction

7w77 is committed to protecting the privacy and personal data of every player who interacts with our platform. This Privacy Policy sets out in full the basis on which personal data provided to us, or collected by us, will be processed. Please read the following carefully to understand our practices regarding your personal data.

This Policy should be read together with the 7w77 Terms & Conditions, which are incorporated by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions in relation to data protection matters, this Privacy Policy shall take precedence.

This Privacy Policy was last reviewed and updated in January 2026. We will notify registered players of any material changes to this document via the email address associated with their account, or through a prominent notice on the 7w77 platform.

Who We Are

For the purposes of this Privacy Policy, the data controller responsible for your personal data is 7w77, operating the online betting and casino platform accessible at https://7w77.io ("the Platform", "we", "us", or "our").

7w77 serves players across Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. All data processing activities described in this Policy are conducted in connection with the provision of sports betting, live casino, slots, and other online gaming services to eligible adult players.

If you have any questions about this Privacy Policy or about how 7w77 handles your personal data, you may contact our Data Protection team at the email address provided in Section 16 of this document.

Data We Collect

7w77 collects personal data across several categories, depending on your interaction with the platform. The categories of personal data we collect are described below.

How We Collect Data

7w77 collects personal data through the following methods:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit, requesting a withdrawal, contacting customer support, or participating in a promotion.
• Automated technologies: As you navigate the 7w77 platform, we automatically collect Technical Data using cookies, server logs, pixel tags, and similar tracking technologies. For more detail, please see Section 10 (Cookies & Tracking).
• Third-party sources: We may receive data about you from third-party identity verification providers, payment processors (such as bKash, Nagad, and Rocket), fraud prevention agencies, and game suppliers, where such data is necessary to verify your identity, process payments, or protect the integrity of the platform.
• KYC and AML checks: Identity and source-of-funds verification data may be obtained from third-party due-diligence providers as required by our anti-money laundering obligations.

How We Use Your Data

7w77 uses the personal data we collect for the following purposes:

7w77 will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for doing so.

Legal Basis for Processing

7w77 processes personal data on the following legal bases, depending on the specific purpose and context:

• Contractual necessity: Processing is necessary to perform the contract between you and 7w77 — for example, to operate your account, process your bets, and handle your deposits and withdrawals.
• Legal obligation: Processing is required to comply with applicable legal obligations, including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and financial crime reporting duties.
• Legitimate interests: Processing is necessary for the legitimate interests of 7w77 or a third party, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, responsible gaming monitoring, and improving our services.
• Consent: Where processing is based on your consent — primarily for direct marketing communications — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team.

Data Sharing

7w77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only with the categories of recipient described below, and only to the extent strictly necessary for the stated purpose.

• Payment processors: bKash, Nagad, Rocket, Upay, and other payment partners receive the minimum financial data necessary to process your transactions. These parties process data under their own privacy policies and in accordance with applicable financial regulations.
• Game suppliers: Third-party game providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, JILI, and Spribe may receive session identifiers and game activity data necessary to deliver their games on the 7w77 platform.
• Identity verification providers: Third-party KYC and AML compliance providers receive identity documents and personal details to carry out verification checks as required by our due-diligence obligations.
• Fraud prevention agencies: We may share data with fraud prevention and security organisations where we suspect illegal activity, in order to investigate and prevent harm to you or to the platform.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, courts, regulators, or government authorities where we are legally required to do so, or where disclosure is necessary to protect the safety and rights of our players or the public.
• Professional advisers: Our legal, accounting, and auditing advisers may have access to personal data on a confidential basis where necessary to provide their professional services to 7w77.

All third parties with whom 7w77 shares personal data are required, by contract, to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions and applicable data protection law.

Data Retention

7w77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

As a general rule, the following retention periods apply:

• Account and identity data: Retained for the duration of your account's active status and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity data: Retained for up to three (3) years from the date of each gaming session, unless a longer period is required for dispute resolution or compliance purposes.
• Communications and support data: Retained for up to two (2) years from the date of the last communication, unless the matter relates to a formal complaint or legal dispute.
• Technical and usage data: Retained in aggregate or anonymised form for up to twelve (12) months for platform performance monitoring purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

Data Security

7w77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and the 7w77 platform.
• Encryption of sensitive personal data at rest within our database systems.
• Strict role-based access controls, ensuring that only authorised personnel can access personal data, and only to the extent required by their job function.
• Regular security audits, vulnerability assessments, and penetration testing of platform infrastructure.
• Multi-factor authentication requirements for all internal system access.
• Ongoing staff training on data protection obligations and security best practices.

While 7w77 takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system is entirely immune to risk. You are responsible for maintaining the confidentiality of your account login credentials and for notifying 7w77 immediately if you suspect any unauthorised access to your account.

Cookies & Tracking Technologies

7w77 uses cookies and similar technologies (including pixel tags and session tokens) to operate and improve the platform, personalise your experience, and analyse usage patterns. The categories of cookies we use are as follows:

• Strictly necessary cookies: Essential for the platform to function correctly. These cookies enable you to log in, maintain your session, and use core features such as the betting interface and cashier. They cannot be disabled.
• Performance and analytics cookies: Collect anonymous information about how players use the platform — for example, which pages are visited most frequently and whether error messages are received. This data helps us improve platform performance and user experience.
• Functional cookies: Allow the platform to remember your preferences, such as your chosen language settings or recently viewed games, to provide a more personalised experience.
• Marketing cookies: Used to deliver promotional messages and offers that are relevant to your interests and gaming activity. These cookies are only placed with your consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain categories of cookies may affect the functionality of the 7w77 platform.

Your Rights

Subject to applicable law, you have the following rights in relation to the personal data that 7w77 holds about you:

• Right of access: You have the right to request a copy of the personal data we hold about you and information about how it is being used.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data is corrected or updated without undue delay.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and there are no overriding legitimate grounds. Please note that certain data must be retained for legal and regulatory compliance purposes even following a deletion request.
• Right to restriction: You have the right to request that processing of your personal data is restricted in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests. You also have an absolute right to object to the use of your data for direct marketing purposes at any time.
• Right to data portability: Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out prior to the withdrawal.

To exercise any of these rights, please contact our Data Protection team at the email address listed in Section 16. We will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing a request. There is no charge for exercising your rights under this Policy.

Minors & Age Verification

The 7w77 platform is strictly for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during the account registration process, and further identity documentation may be requested to confirm eligibility before any withdrawal is processed.

If 7w77 discovers or has reason to believe that personal data has been provided by or on behalf of an individual under the age of 21, we will immediately suspend the relevant account and delete all associated personal data. If you are a parent or guardian and believe that your child has registered an account on the 7w77 platform, please contact us immediately at the address in Section 16 so that we may take prompt remedial action.

International Data Transfers

As an international online platform, 7w77 may transfer personal data to third-party service providers, game suppliers, and technology partners whose systems are located in countries outside Bangladesh. Where such transfers occur, 7w77 takes all reasonable steps to ensure that the receiving party provides an adequate level of protection for the personal data transferred, including through the use of contractual safeguards such as data processing agreements and standard contractual clauses.

By using the 7w77 platform, you acknowledge and consent to the transfer of your personal data to third countries for the purposes described in this Privacy Policy, subject to the protections described above.

Third-Party Links

The 7w77 platform may, from time to time, contain links to third-party websites, game supplier portals, or payment provider interfaces. These third-party sites operate under their own privacy policies, which 7w77 does not control and for which 7w77 accepts no responsibility. We encourage you to review the privacy policy of any third-party site you visit via a link on the 7w77 platform.

Changes to This Privacy Policy

7w77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via email or through a prominent notice on the platform. The date of the most recent update is indicated at the top of this document.

Your continued use of the 7w77 platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and may request account closure in accordance with the Terms & Conditions.

Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 7w77 processes your personal data, please contact our Data Protection team using the details below. We aim to respond to all enquiries within 5 business days and to resolve all verified data rights requests within 30 calendar days.

Data Protection Contact: [email protected]

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint through applicable legal channels in your jurisdiction. We take all privacy complaints seriously and will work constructively with any regulatory body that contacts us in relation to a player's complaint.